Newsroom

Digitising the packaging industry during the COVID-19 crisis

One of the significant business trends to emerge from the current pandemic is that organisations who were talking about digital transformation suddenly had to embrace it.

It has demonstrated the adage that ‘disruption happens slowly – until it happens fast’.

In my role at Deloitte, I speak to many large organisations and what I have observed, is that most of them were able to innovate at a pace they never thought possible simply because they didn’t have a choice. Many of them have long-spoken about the need to tear down internal barriers, trust their frontline staff and speed up the decision-making process.

But when the coronavirus hit, digital-ready companies were able to respond quickly, whereas those that were not, struggled.

Leaders in these organisations are also coming to the realisation that we won’t be going back to ‘business as usual’. Digital will increasingly be the driver of a new normal. As one client described it:

“We are not about bouncing back; we have to take what we have learnt and bounce forward”.

Yet, while the transformation has been digital heavy, what we are seeing is not so much about the technology – which is widely available – but rather more about culture, leadership and the willingness to adapt.

Interestingly, we have seen that people – be they employees or customers – are more than capable of adapting to using new technology. Granted, we still may have to remind people to hit mute on Zoom or give them a two-minute primer on how to use the whiteboard, there hasn’t been the necessity to re-skill people.

Instead, businesses have made the tools that work available to them. The incredible rise of e-commerce in recent months is also another testimony to the digital readiness of customers. I’m also hearing less from organisations about digital transformation as a long term destination and more on how to transition to digital now.

Digitally agile companies are thriving

As someone who regularly speaks about the future of work, I often use Packform as an example.

Packform was born in the digital era, so there weren’t questions about whether we should be in the cloud, or the importance of mobile, or using social technology to collaborate or leveraging data.

Adopting an agile way of working was how everybody was already used to working; being digitally adaptable was inherent, rather than a goal for the company to transition to in the future.

Packform is a company founded in Australia with our sales and logistics focused on the US market and launching in the UK. Our development team are spread across Russia, Vietnam and Australia, and our design and accounting teams in the Philippines.

You would think it would be hard to build and maintain a culture, but what we have found is the opposite. We use Telegram to share what is going on, and the community chat group is by far the most active. While it may sound corny, it really does feel like a family. In terms of software, Packform uses open source where we can.

We plug in best of breed applications into our platform and take the view that we use what works. We also have an outstanding development team who can orchestrate fantastic experiences, fast. The connectivity and capability of the team mean we can move like lightning.

Packform’s online platform is the core of what we do. The whole order lifecycle is now through one platform: discussing a new product with a dealer, coordinating quoting, ordering different packaging components from multiple suppliers, providing real-time visibility of quotes and order status, uploading delivery tickets and invoices and more.

Our Executive Chairman, Philip Weinman loves meaningful data, so our team, dealers, customers and suppliers all have what they need to know at their fingertips. This is a new concept for the packaging industry, which has been slow to adopt digital technologies.

Dealing with change during global uncertainty 

The true testament to Packform’s standard as a technology-forward company was their response to the global spread of the coronavirus. Rather than needing to transition to digital like many other organisations, Packform focused on helping solve customer issues, particularly accessing PPE and COVID-19 related supplies.

Packform has demonstrated that with the right framework, even startup companies can compete with large organisations when it comes to digital transformation.

Change is not always easy. As we head towards a new normal post-pandemic, the need to embrace change in the digital world is now greater than ever. For me it has, it’s been a wonderful opportunity to put into practice all those things I have been preaching as an innovation and digital thought leader.

The future is really exciting for Packform as more customers, dealers and suppliers are approaching us to be part of digitising the packaging industry.

Published: 23rd July 2020 by anthill

Sign Up

Sign Up / Suppliers

Select
  • Equipment - Bag
  • Equipment - Corrugated
  • Equipment - Cushioning
  • Equipment - Food Service
  • Equipment - Foam In Place
  • Equipment - Films
  • Equipment - Label
  • Equipment - Material Handling
  • Equipment - Printer
  • Equipment - Strapping
  • Equipment - Tape
  • Equipment - Stretch
  • Equipment - Packaging
  • Food Service - Container
  • Food Service - Cups
  • Food Service - Cultery
  • Food Service - Dispenser
  • Food Service - Edible
  • Food Service - Foil And Film
  • Food Service - Napkins
  • Food Service - Plate
  • Food Service - Supplies
  • Food Service - Tray
  • Food Service - Papers
  • Material Handling - Cart
  • Material Handling - Crate
  • Material Handling - Cutter
  • Material Handling - Canopy
  • Material Handling - Pallet
  • Material Handling - Rack/Shelf
  • Material Handling - Table/Workbench
  • Material Handling - Handtruck
  • Material Handling - Plastic Bins
  • Material Handling - Bulk Containers
  • Material Handling - Drums
  • Material Handling - Lids For Drums/Pails
  • Material Handling - Pails
  • Material Handling - Pallet Jack
  • Material Handling - Plastic Pallet
  • Material Handling - Wood Pallet New
  • Material Handling - Wood Pallet Used
  • Material Handling - Platform Truck
  • Material Handling - Lighting, Industrial
  • Office Supplies - Apparal
  • Office Supplies - Computer Paper
  • Office Supplies - Copy Paper
  • Office Supplies - Envelope
  • Office Supplies - Hardware(Cabinets,Desks,Lighting)
  • Office Supplies - Fine Paper
  • Office Supplies - Stationery (Envelopes, Fine Paper, Etc)
  • Office Supplies - Storage (Folders, Pendeflex, Etc)
  • Office Supplies - Supplies
  • Office Supplies - Toner/Ink/Ribbon
  • Office Supplies - Desk Supplies (Pens,Markers,Clips,Post-Its,Etc)
  • Office Supplies - Folders
  • Office Supplies - Markers And Pens
  • Office Supplies - Tape
  • Shipping Supplies - Adhesive (Glue)
  • Shipping Supplies - Cutter
  • Shipping Supplies - Envelope
  • Shipping Supplies - Marker
  • Shipping Supplies - Pack List Envelope
  • Shipping Supplies - Paint
  • Shipping Supplies - Trucking Security Accs
  • Shipping Supplies - Storage
  • Shipping Supplies - Stencil
  • Shipping Supplies - Stapler & Staples
  • Shipping Supplies - Supplies (Markers, Rubberbands, Stencils, Etc)
  • Shipping Supplies - Tags
  • Shipping Supplies - Tube (Open End Tubes, Spiral Wound, Tri-Tubes)
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Services - Do Not Use
  • Custom Equipment - Bag
  • Custom Equipment - Corrugated
  • Custom Equipment - Cushioning
  • Custom Equipment - Food Service
  • Custom Equipment - Foam In Place
  • Custom Equipment - Films
  • Custom Equipment - Label
  • Custom Equipment - Material Handling
  • Custom Equipment - Printer
  • Custom Equipment - Strapping
  • Custom Equipment - Tape
  • Custom Equipment - Stretch
  • Custom Equipment - Packaging
  • Custom Material - Cart
  • Custom Material - Crate
  • Custom Material - Cutter
  • Custom Material - Canopy
  • Custom Material - Pallet
  • Custom Material - Rack/Shelf
  • Custom Material - Table/Workbench
  • Custom Material - Handtruck
  • Custom Material - Plastic Bins
  • Custom Material - Bulk Containers
  • Custom Material - Drums
  • Custom Material - Lids For Drums/Pails
  • Custom Material - Pails
  • Custom Material - Pallet Jack
  • Custom Material - Plastic Pallet
  • Custom Material - Wood Pallet New
  • Custom Material - Wood Pallet Used
  • Custom Material - Platform Truck
  • Custom Material - Lighting, Industrial
  • Custom Material - Tube
  • Custom Food Service - Container
  • Custom Food Service - Cups
  • Custom Food Service - Cultery
  • Custom Food Service - Dispenser
  • Custom Food Service - Edible
  • Custom Food Service - Foil And Film
  • Custom Food Service - Napkins
  • Custom Food Service - Plate
  • Custom Food Service - Supplies
  • Custom Food Service - Tray
  • Custom Food Service - Papers
  • Custom Office Supplies - Apparal
  • Custom Office Supplies - Computer Paper
  • Custom Office Supplies - Copy Paper
  • Custom Office Supplies - Envelope
  • Custom Office Supplies - Hardware(Cabinets,Desks,Lighting)
  • Custom Office Supplies - Fine Paper
  • Custom Office Supplies - Stationery (Envelopes, Fine Paper, Etc)
  • Custom Office Supplies - Stationery (Folders, Pendeflex, Etc)
  • Custom Office Supplies - Supplies
  • Custom Office Supplies - Toner/Ink
  • Custom Office Supplies - Desk Supplies (Pens,Markers,Clips,Post-Its,Etc)
  • Custom Office Supplies - Folders
  • Custom Office Supplies - Markers And Pens
  • Custom Office Supplies - Tape
  • Custom Shipping Supplies - Adhesive (Glue)
  • Custom Shipping Supplies - Cutter
  • Custom Shipping Supplies - Envelope
  • Custom Shipping Supplies - Marker
  • Custom Shipping Supplies - Pack List Envelope
  • Custom Shipping Supplies - Do Not Use
  • Custom Shipping Supplies - Storage
  • Custom Shipping Supplies - Stencil
  • Custom Shipping Supplies - Do Not Use
  • Custom Shipping Supplies - Supplies (Markers, Rubberbands, Stencils, Etc)
  • Custom Shipping Supplies - Tags
  • Custom Shipping Supplies - Tube (Open End Tubes, Spiral Wound, Tri-Tubes)
  • Custom Plastic - Misc
  • Custom Fulfillment - Misc
  • Art - General
  • Tooling - General
  • Freight - General
  • Miscellaneous - General
  • Proofs - General
  • Sample - General
  • Setup - General
  • Cutting Die - General
  • Plates - General
  • Boxes - Stock - Corrugated
  • Boxes - Stock - Chipboard
  • Boxes - Stock - Eco Paper
  • Boxes - Custom - Corrugated
  • Boxes - Custom - Plastic Corrugated
  • Boxes - Custom - Chipboard
  • Boxes - Custom - Eco Paper
  • Boxes - Custom - Plastic Film
  • Boxes - Custom - Honeycomb
  • Boxes - Custom - Plastic Film Laminated To Corrugated
  • Bags And Pouches - Stock - Accessories
  • Bags And Pouches - Stock - Antistatic Bags
  • Bags And Pouches - Stock - Barrier Bags
  • Bags And Pouches - Stock - Bubble Bags
  • Bags And Pouches - Stock - Foam Bags
  • Bags And Pouches - Stock - Mailer Bags
  • Bags And Pouches - Stock - Pallet Cover
  • Bags And Pouches - Stock - Paper Bags
  • Bags And Pouches - Stock - Poly Bags
  • Bags And Pouches - Stock - Sheeting
  • Bags And Pouches - Stock - Tubing
  • Bags And Pouches - Custom - Accessories
  • Bags And Pouches - Custom - Antistatic Bags
  • Bags And Pouches - Custom - Barrier Bags
  • Bags And Pouches - Custom - Bubble Bags
  • Bags And Pouches - Custom - Foam Bags
  • Bags And Pouches - Custom - Mailer Bags
  • Bags And Pouches - Custom - Pallet Cover
  • Bags And Pouches - Custom - Paper Bags
  • Bags And Pouches - Custom - Poly Bags
  • Bags And Pouches - Custom - Shrink Bags
  • Bags And Pouches - Custom - Specialty Bags
  • Bags And Pouches - Custom - Sheeting
  • Bags And Pouches - Custom - Tubing
  • Bags And Pouches - Custom - Wrap
  • Cushioning And Dunnage - Stock - Paper
  • Cushioning And Dunnage - Stock - Bubble
  • Cushioning And Dunnage - Stock - Inflatable
  • Cushioning And Dunnage - Stock - Foam
  • Cushioning And Dunnage - Stock - Foam In Place Chemical
  • Cushioning And Dunnage - Stock - Vapor Corrosion Inhibiting (Vci)
  • Cushioning And Dunnage - Stock - Plastic
  • Cushioning And Dunnage - Stock - Molded Fiber
  • Cushioning And Dunnage - Stock - Natural Biodegradeable
  • Cushioning And Dunnage - Stock - Plastic Film Adhered To Corrugated
  • Cushioning And Dunnage - Custom - Paper
  • Cushioning And Dunnage - Custom - Bubble
  • Cushioning And Dunnage - Custom - Inflatable
  • Cushioning And Dunnage - Custom - Foam
  • Cushioning And Dunnage - Custom - Vapor Corrosion Inhibiting (Vci)
  • Cushioning And Dunnage - Custom - Plastic
  • Cushioning And Dunnage - Custom - Molded Fiber
  • Cushioning And Dunnage - Custom - Plastic Film Adhered To Corrugated
  • Tape - Stock - Adhesive Transfer Tape
  • Tape - Stock - Box Tape
  • Tape - Stock - Paper Tape
  • Tape - Stock - Masking Tape
  • Tape - Stock - Cellophane Tape
  • Tape - Stock - Cloth Tape
  • Tape - Stock - Double Coated Tape
  • Tape - Stock - Duct Tape
  • Tape - Stock - Electrical Tape
  • Tape - Stock - Esd/Antistat Tape
  • Tape - Stock - Foam Tape
  • Tape - Stock - Label Protection Tape
  • Tape - Stock - Security Tape
  • Tape - Stock - Special Use Tape
  • Tape - Stock - Filament Tape
  • Tape - Stock - Teflon Tape
  • Tape - Stock - Vinyl Tape
  • Tape - Custom - Adhesive Transfer Tape
  • Tape - Custom - Box Tape
  • Tape - Custom - Paper Tape
  • Tape - Custom - Masking Tape
  • Tape - Custom - Cellophane Tape
  • Tape - Custom - Cloth Tape
  • Tape - Custom - Double Coated Tape
  • Tape - Custom - Duct Tape
  • Tape - Custom - Electrical Tape
  • Tape - Custom - Esd/Antistat Tape
  • Tape - Custom - Foam Tape
  • Tape - Custom - Label Protection Tape
  • Tape - Custom - Security Tape
  • Tape - Custom - Special Use Tape
  • Tape - Custom - Filament Tape
  • Tape - Custom - Teflon Tape
  • Tape - Custom - Vinyl Tape
  • Pads, Partitions And Inserts - Stock - Corrugated
  • Pads, Partitions And Inserts - Stock - Plastic Corrugated
  • Pads, Partitions And Inserts - Stock - Chipboard
  • Pads, Partitions And Inserts - Stock - Honeycomb
  • Pads, Partitions And Inserts - Stock - Plastic Film
  • Pads, Partitions And Inserts - Stock - Foam Board
  • Pads, Partitions And Inserts - Custom - Corrugated
  • Pads, Partitions And Inserts - Custom - Plastic Corrugated
  • Pads, Partitions And Inserts - Custom - Chipboard
  • Pads, Partitions And Inserts - Custom - Honeycomb
  • Pads, Partitions And Inserts - Custom - Plastic Film
  • Pads, Partitions And Inserts - Custom - Foam Board
  • Film - Stock - Stretch Film
  • Film - Stock - Shrink Film
  • Film - Stock - Other Film
  • Film - Custom - Stretch Film
  • Film - Custom - Shrink Film
  • Film - Custom - Other Film
  • Label - Stock - Blank
  • Label - Stock - Printed
  • Label - Stock - Signage
  • Label - Custom - Blank
  • Label - Custom - Printed
  • Label - Custom - Signage
  • Jars, Bottles, Tins And Closures - Stock - Jars
  • Jars, Bottles, Tins And Closures - Stock - Bottles
  • Jars, Bottles, Tins And Closures - Stock - Cap
  • Jars, Bottles, Tins And Closures - Stock - Lid
  • Jars, Bottles, Tins And Closures - Stock - Tube
  • Jars, Bottles, Tins And Closures - Stock - Tin
  • Jars, Bottles, Tins And Closures - Stock - Jug
  • Jars, Bottles, Tins And Closures - Custom - Jars
  • Jars, Bottles, Tins And Closures - Custom - Bottles
  • Jars, Bottles, Tins And Closures - Custom - Cap
  • Jars, Bottles, Tins And Closures - Custom - Lids
  • Jars, Bottles, Tins And Closures - Custom - Tube
  • Jars, Bottles, Tins And Closures - Custom - Tin
  • Jars, Bottles, Tins And Closures - Custom - Jug
  • Personal Protection And Safety - Custom - Area Protection
  • Personal Protection And Safety - Custom - Clothing
  • Personal Protection And Safety - Custom - Gloves
  • Personal Protection And Safety - Custom - Head, Eye & Face Protection
  • Personal Protection And Safety - Custom - Hearing Protection
  • Personal Protection And Safety - Custom - Respiratory Protection
  • Personal Protection And Safety - Stock - Area Protection
  • Personal Protection And Safety - Stock - Protective Clothing
  • Personal Protection And Safety - Stock - First Aid
  • Personal Protection And Safety - Stock - Gloves
  • Personal Protection And Safety - Stock - Head, Eye & Face Protection
  • Personal Protection And Safety - Stock - Hearing Protection
  • Personal Protection And Safety - Stock - Respiratory Protection
  • Strapping - Stock - Strapping Bailing Wire
  • Strapping - Stock - Strapping Buckle
  • Strapping - Stock - Cable Tie
  • Strapping - Stock - Plastic Strapping
  • Strapping - Stock - Steel Strapping
  • Strapping - Stock - Seal
  • Strapping - Stock - Twine
  • Strapping - Stock - Cord Strapping
  • Strapping - Stock - Strapping Accessory
  • Cleaning And Janitorial Supplies - Stock - Cleaning Products
  • Cleaning And Janitorial Supplies - Stock - Bathroom Supplies
  • Cleaning And Janitorial Supplies - Stock - Brooms Brushes And Mops
  • Cleaning And Janitorial Supplies - Stock - Cloths And Pads
  • Cleaning And Janitorial Supplies - Stock - Air Fresheners
  • Cleaning And Janitorial Supplies - Stock - Sanitizers
  • Cleaning And Janitorial Supplies - Stock - Dispensers
  • Cleaning And Janitorial Supplies - Stock - Paper Products
  • Cleaning And Janitorial Supplies - Stock - Hand Soaps
  • Cleaning And Janitorial Supplies - Stock - Pest Control
  • Cleaning And Janitorial Supplies - Stock - Lubricants
  • Cleaning And Janitorial Supplies - Stock - Solvents
  • Office Supplies, Furniture And Stationary - Stock - Batteries, Chargers And Testers
  • Office Supplies, Furniture And Stationary - Stock - Calendars, Posters And Pamphlets
  • Office Supplies, Furniture And Stationary - Stock - Containers, Files And Folders
  • Office Supplies, Furniture And Stationary - Stock - Furniture And Lights
  • Office Supplies, Furniture And Stationary - Stock - Glue And Correctors
  • Office Supplies, Furniture And Stationary - Stock - Notepads, Boards And Journals
  • Office Supplies, Furniture And Stationary - Stock - Paper And Envelopes
  • Office Supplies, Furniture And Stationary - Stock - Pens And Pencils
  • Office Supplies, Furniture And Stationary - Stock - Printer Inks, Ribbons And Cartridges
  • Office Supplies, Furniture And Stationary - Stock - Staples, Clips And Fasteners
  • Office Supplies, Furniture And Stationary - Stock - Tape Measures, Rulers And Desk Tools
  • Material Handling - Custom - Bulk Liquid Storage Tote
  • Material Handling - Custom - Carts
  • Material Handling - Custom - Cases
  • Material Handling - Custom - Conveyor
  • Material Handling - Custom - Crates
  • Material Handling - Custom - Hand Trucks
  • Material Handling - Custom - Loading Platforms
  • Material Handling - Custom - Pallets
  • Material Handling - Custom - Pallet Jacks
  • Material Handling - Custom - Racking
  • Material Handling - Custom - Recycling And Trash Bins
  • Material Handling - Custom - Storage Bins
  • Material Handling - Custom - Storage Drums
  • Material Handling - Custom - Work Tables
  • Material Handling - Stock - Bulk Liquid Storage Tote
  • Material Handling - Stock - Carts
  • Material Handling - Stock - Cases
  • Material Handling - Stock - Conveyor
  • Material Handling - Stock - Crates
  • Material Handling - Stock - Hand Trucks
  • Material Handling - Stock - Loading Platforms
  • Material Handling - Stock - Pallets
  • Material Handling - Stock - Pallet Jacks
  • Material Handling - Stock - Racking
  • Material Handling - Stock - Recycling And Trash Bins
  • Material Handling - Stock - Storage Bins
  • Material Handling - Stock - Storage Drums
  • Material Handling - Stock - Work Tables And Benches
  • Food Service - Custom - Food Service Containers
  • Food Service - Custom - Cold Shipping
  • Food Service - Custom - Utensils
  • Food Service - Custom - Edible
  • Food Service - Custom - Food Film And Foil
  • Food Service - Custom - Napkins
  • Food Service - Custom - Food Packaging Containers
  • Food Service - Custom - Serving Plates And Bowls
  • Food Service - Custom - Cups
  • Food Service - Custom - Lids
  • Food Service - Custom - Food Service Paper Products
  • Food Service - Stock - Food Service Containers
  • Food Service - Stock - Cold Shipping
  • Food Service - Stock - Utensils
  • Food Service - Stock - Edible
  • Food Service - Stock - Food Film And Foil
  • Food Service - Stock - Napkins
  • Food Service - Stock - Food Packaging Containers
  • Food Service - Stock - Serving Plates And Bowls
  • Food Service - Stock - Cups
  • Food Service - Stock - Lids
  • Food Service - Stock - Food Service Paper Products
  • Shipping Supplies - Custom - Desiccant
  • Shipping Supplies - Custom - Mailing Tubes
  • Shipping Supplies - Custom - Shipping Labels And Envelopes
  • Shipping Supplies - Custom - Tags
  • Shipping Supplies - Custom - Trucking Supplies
  • Shipping Supplies - Stock - Adhesives
  • Shipping Supplies - Stock - Cutting Tools
  • Shipping Supplies - Stock - Desiccant
  • Shipping Supplies - Stock - Mailing Tubes
  • Shipping Supplies - Stock - Marking
  • Shipping Supplies - Stock - Packaging Fastners
  • Shipping Supplies - Stock - Shipping Envelopes And Sleeves
  • Shipping Supplies - Stock - Staples
  • Shipping Supplies - Stock - Tags
  • Shipping Supplies - Stock - Trucking Supplies
  • Office Supplies, Furniture And Stationary - Custom - Calendars, Posters And Pamphlets
  • Office Supplies, Furniture And Stationary - Custom - Containers, Files And Folders
  • Office Supplies, Furniture And Stationary - Custom - Furniture And Lights
  • Office Supplies, Furniture And Stationary - Custom - Notepads, Boards And Journals
  • Office Supplies, Furniture And Stationary - Custom - Paper And Envelopes
  • Office Supplies, Furniture And Stationary - Custom - Pens And Pencils
Signing you up..

Thank You For Signing Up With Packform

We have received your request and will be in touch soon!
Sending Message ..

Thank You!

We have received your request and will be in touch soon!